From an analog operation to the bank's first digital channels. 

Banco Agrícola, the state agricultural loan bank in the Dominican Republic, faced a structural challenge: starting its digitalization from scratch in an organization with historically manual and bureaucratic processes. 

The lack of digital channels limited customer access, especially in rural areas where physical presence is low and in-person procedures create operational barriers. 

Banco Agrícola needed to reduce reliance on branches, improve accessibility for rural customers, and modernize the experience without affecting traditional operations. 

The institution partnered with Bankingly to implement web banking and a mobile app, enabling its first digital channels. Additionally, it integrated monitoring and fraud prevention tools from the outset, alongside support in launch strategy, internal adoption, and cultural change. 

The result validated the shift in digital habits: 26% active app users and sustained adoption starting from an analog operation. 

With Bankingly, Banco Agrícola built a solid foundation for new digitalization initiatives, greater customer autonomy, and a reduction in in-person procedures. 

Does your institution need to start its digital transformation from scratch?
Let's talk about how Bankingly can help you build secure, simple channels that are ready to grow.